Managing Behaviour that Challenges
Overview
Behaviour that challenges can create conflict and affect positive and productive engagement between individuals and groups. Identifying methods to address this behaviour can make the difference between positive interactions that strengthen relationships and negative interactions that lead to misunderstandings and fragile relationships
This course will develop participants’ knowledge, skills and approaches in relation to behaviours that challenge. It will help participants to identify behaviour that challenges and respond to this appropriately.
What You’ll Learn
- To understand Behaviour that Challenges.
- How to create the Right Environment.
- Strategies to manage behaviour that challenges.